Last updated: January 1, 2026 | Applies to all bigbunny accounts and services
A plain-English overview of how bigbunny handles your personal data – full details are in the policy below
bigbunny collects only the personal information necessary to operate your account, verify your identity, process payments, and comply with Philippine regulations. We do not collect data we don't need.
All data transmitted to and from bigbunny is protected by 256-bit SSL encryption. Account access is secured with password hashing and optional two-factor authentication via your Philippine mobile number.
bigbunny does not sell your personal data. We share information only with trusted service providers necessary to operate the platform – such as payment processors and identity verification partners – under strict confidentiality agreements.
As a bigbunny player, you have the right to access, correct, and request deletion of your personal data. You can also opt out of marketing communications at any time through your account settings or by contacting support.
bigbunny uses cookies to keep your session active, remember your preferences, and improve platform performance. We do not use third-party advertising trackers. You can manage cookie preferences through your browser settings.
bigbunny retains your personal data for as long as your account is active and for a period thereafter as required by Philippine law and AML regulations. You may request account closure and data deletion at any time.
bigbunny respects your rights as a data subject under applicable Philippine privacy law
Request a copy of the personal data bigbunny holds about you at any time by contacting our support team.
If any of your personal data held by bigbunny is inaccurate or incomplete, you have the right to request correction.
You may request deletion of your personal data, subject to bigbunny's legal obligations to retain certain records under Philippine law.
You may object to the processing of your personal data for direct marketing purposes at any time, with immediate effect.
Request a structured, machine-readable copy of your personal data that bigbunny holds, where technically feasible.
You may request that bigbunny restricts the processing of your personal data in certain circumstances, such as while a dispute is being resolved.
This Privacy Policy ("Policy") describes how bigbunny collects, uses, stores, and protects the personal information of players and visitors who access the bigbunny platform at bigbunny.cc (the "Platform"). bigbunny is committed to safeguarding the privacy of all users and to handling personal data responsibly, transparently, and in compliance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
By registering an account on the bigbunny Platform or by continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must discontinue use of the Platform immediately.
bigbunny takes the privacy of its players seriously. This Policy applies to all personal data collected through the bigbunny Platform, including data collected during account registration, gameplay, financial transactions, customer support interactions, and any other use of bigbunny's services. It applies to all registered players, prospective players, and visitors to the Platform, regardless of their location within the Philippines – whether you are based in Metro Manila, Cebu, Davao, Quezon City, Makati, or anywhere else in the archipelago.
This Policy should be read together with bigbunny's Terms and Conditions, which are incorporated herein by reference. Capitalized terms not defined in this Policy have the meanings given to them in the Terms and Conditions.
For the purposes of applicable data protection law, bigbunny acts as the data controller in respect of the personal data it collects from players and visitors to the Platform. As data controller, bigbunny determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
bigbunny has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data protection laws. If you have any questions or concerns about how bigbunny processes your personal data, you may contact the DPO using the contact details provided in Section 15 of this Policy.
When you register an account, use the Platform, or contact bigbunny's support team, you may provide the following categories of personal data:
When you access the bigbunny Platform, certain technical data is collected automatically through cookies and similar technologies:
bigbunny may receive personal data about you from third-party sources in the following circumstances:
bigbunny uses the personal data it collects for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity Data, Contact Data, Account Data |
| Identity verification (KYC) and age verification (21+) | Identity Data, Financial Data |
| Processing deposits and withdrawals | Financial Data, Identity Data |
| Providing customer support | Contact Data, Account Data, Support Data |
| Fraud prevention and security monitoring | All categories, Network Data, Usage Data |
| Anti-money laundering (AML) compliance | Identity Data, Financial Data, Transaction Data |
| Responsible gaming monitoring | Usage Data, Transaction Data, Account Data |
| Platform improvement and analytics | Usage Data, Device Data (anonymized) |
| Marketing communications (with consent) | Contact Data, Account Data |
| Legal and regulatory compliance | All categories as required by law |
bigbunny will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by applicable law.
bigbunny processes your personal data on the following legal bases under the Data Privacy Act of 2012 and its implementing regulations:
bigbunny shares personal data with carefully selected third-party service providers who assist in operating the Platform. These providers are contractually bound to process personal data only on bigbunny's instructions and in accordance with applicable data protection law. Categories of service providers include:
bigbunny may disclose your personal data to regulatory authorities, law enforcement agencies, or other government bodies where required to do so by applicable Philippine law, court order, or regulatory directive. Such disclosures will be made only to the extent necessary to comply with the relevant legal obligation.
bigbunny does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Your data is not a product at bigbunny.
Cookies are small text files placed on your device when you visit the bigbunny Platform. They allow the Platform to recognize your device, maintain your session, and remember your preferences across visits. bigbunny uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).
You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may prevent you from accessing certain features of the bigbunny Platform, including logging in to your account. bigbunny does not use third-party advertising or cross-site tracking cookies.
bigbunny implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
While bigbunny takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. bigbunny cannot guarantee absolute security but commits to responding promptly and transparently to any security incident.
bigbunny retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, bigbunny will securely delete or anonymize your personal data in accordance with its data disposal procedures.
Under the Data Privacy Act of 2012 and its implementing regulations, you have the following rights in relation to your personal data held by bigbunny:
To exercise any of the above rights, please contact bigbunny's Data Protection Officer using the contact details in Section 15. bigbunny will respond to all valid requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, and bigbunny will notify you of any such extension.
The bigbunny Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine law governing online casino gaming. bigbunny does not knowingly collect personal data from any person under the age of 21.
If bigbunny becomes aware that it has inadvertently collected personal data from a person under the age of 21, it will take immediate steps to delete that data and close the associated account. Any deposits made by an underage player will be returned to the original payment source following verification.
If you are a parent or guardian and believe that your child has registered an account on the bigbunny Platform, please contact bigbunny support immediately so that the account can be closed and the data deleted.
bigbunny's primary operations and data storage are based within the Philippines. However, some of bigbunny's third-party service providers – including cloud infrastructure providers and game software licensors – may process personal data in jurisdictions outside the Philippines.
Where personal data is transferred outside the Philippines, bigbunny ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under Philippine law. These safeguards may include contractual data processing agreements incorporating standard data protection clauses, or transfers to jurisdictions recognized as providing an adequate level of data protection.
bigbunny will not transfer your personal data to any jurisdiction that does not provide adequate protections without first obtaining your explicit consent or as otherwise permitted by applicable law.
The bigbunny Platform may contain references to third-party services, such as payment providers and game software developers. bigbunny is not responsible for the privacy practices of any third-party services. This Policy applies solely to personal data collected and processed by bigbunny through the Platform.
bigbunny encourages you to review the privacy policies of any third-party services you interact with in connection with your use of the Platform, particularly payment providers such as GCash and PayMaya, whose own privacy policies govern the data they collect from you during payment transactions.
bigbunny reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or bigbunny's data processing practices. The date of the most recent revision will be indicated at the top of this page.
Where material changes are made to this Policy, bigbunny will notify registered players via email or through a prominent notice on the Platform prior to the changes taking effect. Your continued use of the bigbunny Platform following the effective date of any revised Policy constitutes your acceptance of the updated terms.
If you do not agree with any changes to this Policy, you must cease using the Platform and may request account closure in accordance with the Terms and Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or bigbunny's handling of your personal data, please contact our Data Protection Officer. bigbunny's support team is available 24 hours a day, 7 days a week via live chat on the Platform.
You may also reach bigbunny's Data Protection Officer by email. Our contact details are provided below as plain text for your reference:
When submitting a data privacy request, please include your registered bigbunny username, a clear description of your request, and any relevant reference numbers. bigbunny may require you to verify your identity before processing your request to protect against unauthorized access to your personal data.
If you are not satisfied with bigbunny's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
Your data is safe with us. Join thousands of Filipino players who trust bigbunny for a secure, fair, and exciting gaming experience. Fast GCash deposits, 1,000+ games, and 24/7 support. Must be 21 years or older to register.